Help & Contact Info

  If you have any questions, please look through the FAQ below. If you still cannot find the answer to your question or have some comments, you can contact us at:

TheAcademy.com
10223 McAllister
San Antonio, TX 78216
Tel: 210.530.2700
Fax: 210.530.2703
abc@theacademy.com
What is Applying Behavior Concepts Online Academy?

How does Applying Behavior Concepts Online Academy work?

Do I have to pay to create an account?

How much does it cost to register for an Applying Behavior Concepts Online Academy course?

What forms of payment does Applying Behavior Concepts Online Academy accept?

Do you keep my credit card information on file?

How do I cancel my course registration?

What is Applying Behavior Concepts Online Academy's refund policy?

Is online payment secure?

How do I Create an Account and Register?

I am trying to create an account but it keeps telling me my email address is already in use.

What is my username?

What if I don't remember what email address I used?

What if my email address has changed?

I forgot my password, what do I do?

What if I forgot my password and I no longer have access to the email account on file?

How do I update my user information?

I created a User Account but when I logged in, no courses are showing up?

Why can't I re-register for the course?

What is your Privacy Policy?

What are your Terms of Use?

Why can't I access the Final Exam?

What score do I need on my Final Exam to receive credit for my course?

I didn't pass my Final Exam. Now what?

How do I get my certificate once I have completed the course and Final Exam?

I never received my passing letter & certificate or I lost my passing letter & certificate. How can I get another copy?

How long do I have access to the course?

What are the computer requirements to access the Applying Behavior Concepts Online Academy courses?

How do I refresh a page/clear my cache?

Why is my progress not tracking correctly?

Why do I experience times when the information comes in slowly?

I have used the courses at work and at home. At work, everything looks great but at home the graphics look strange. Why is there a difference?

I got a message saying there was a JavaScript error. What does that mean?

I use America Online (AOL). Why does the module stall and not allow me to continue forward or visit previously viewed pages?

I use America Online (AOL). Why do some of the graphic images look blurred or distorted?

Why haven't I gotten any emails? How can I white list your email so I will receive them?

Student Login

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ABC Benefits



   Earn CEU credit online.


  Courses are humorous, have a rapid paced delivery, and interactive.


  Registration is fast and easy.


  Your courses are available 24/7.